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MGT 330 Questions and Answers A+ Answers


MGT 330 Questions and Answers A+ Answers

Posted On : 05-05-2012
  MGT 330 Questions and Answers A+ Answers

MGT 330 Questions and Answers A+ work 


The way in which the alternatives to a decision are stated
or phrased may have an impact on which alternative is
chosen. Varying alternatives can be presented in a more favorable
or less favorable way, affecting the decision. This is
referred to as
a. framing effects
b. phrasing effects
c. fraud effects
d. flamboyancy effects
e. fracture effects

A mental image of a possible and desirable future state of the organization is a
A. strategic plan
B. operational plan
C. goal
D. vision

Real-time information is information that
a. is based on past performance
b. represents a realistic forecast
c. is based on adjusted predictions
d. is obtained with little or no delay
e. is discounted for the future

Advantages in using a group for decision making include
a. a higher level of understanding the decision
b. domination by one member for leading the discussion
c. groupthink
d. satisficing
e. all of the above are advantages

Allowing one person to control a discussion or decision is
referred to as

a. groupthink
b. satisficing
c. domination
d. displacement
e. esprit de corps

What occurs when people agree with the group or with an
individual of the group because nobody wants to break up the
positive feeling of cordiality?

a. satisficing
b. groupthink
c. domination
d. displacement
e. synergy


This type of control takes place while plans are carried out, and is the heart of any control system
A. Feedback control.
B. Concurrent control
C. Feed forward control
D. Market control

Where are performance data commonly obtained?

A. Oral and written reports and personal observation
B. Supervisors, line managers, and coworkers
C. Top, middle, and lower management
D. Competitors

The last step in the control process is
A. taking corrective action
B. setting performance standards
C. measuring performance
D. comparing performance

Which of the following functions of management is focused on delivering strategic value?
A. Planning

B. Organizing

C. Leading

D. Controlling


Which of the following best characterizes the controlling function of management?
A. Motivating people to be high performers
B. Assigning job responsibilities and allocating resources
C. Monitoring performance and implementing changes as necessary
D. Analyzing current situations and formulating business strategies

____________involves analyzing a situation, determining goals to be pursued, and deciding upon the actions that will be taken to achieve these goals
A. Staffing

B. Leading

C. Organizing

D. Planning


Robert was recently hired as the workplace safety compliance officer at ABC Power Company. Robert will have the responsibility to monitor regulations from which of these government agencies?
A. Federal Communications Commission

B. Environmental Protection Agency

C. National Labor Relations Board

D. Occupational Safety and Health Administration


Which of the following is the first step in effective delegation?
A. Give the person the authority needed.
B. Define the goal succinctly.
C. Select the person to do the task.
D. Solicit ideas from subordinates.

The assignment of different tasks to different people or groups is the
A. strategic plan
B. organization structure
C. division of labor
D. value chain

The outcome of situational analysis is
A. the identification of alternative plans of action
B. the identification of contingency plans to be followed under various scenarios
C. the identification of planning assumptions, issues, and problems
D. the identification of the consequences of alternatives under consideration

What is management’s function in strategic planning?
A. To outline the goals and objectives of the organization

B. To give specific directions as to how each department is operated

C. To begin the selection and hiring process for the organization

D. To set-up tight controls on how each function in the organization is to be structured


Which of the following would provide the best information for the manager on factors that influence the company’s strategic, tactical, operational, and contingency plans?
A. Recently released government regulations

B. Statistical data regarding market share

C. SWOT analysis

D. Prior year’s financial performance of the company


___________plans might be referred to as "what-if" plans





A plan that focuses on ongoing activities and may become a more permanent policy or rule is a
A. standing plan

B. single-use plan

C. strategy

D. mission statement


Which type of program should management implement to have a culture of ethics that prevent, detect, and punish legal violations?
A. Sarbanes-Oxley Act Training
B. Ethics program
C. Compliance-based ethics program
D. Integrity-based ethics program

Honesty, caring, loyalty, fairness, and integrity are all examples of
A. citizenship

B. values

C. self-focus

D. ethics


As a manager, you want to create a project team to plan and implement a project designed to meet the demands of globalization. Which of the following types of organizational structure would you use to achieve higher degree of flexibility and adaptability of the team members?
A. Functional

B. Divisional

C. Matrix

D. Network


The planning process of human resources management begins with
A. determining the number and types of people needed to realize the organization's business plans
B. recruiting individuals who will assist the organization to realize its business plans
C. training people who will assist the organization to realize its business plans
D. evaluating an organization's present employees and their capabilities to fulfill the organization's business plans

Which type of organizational structure optimizes employee empowerment?
A. Centralized

B. Decentralized

C. Functional

D. Divisional


Which of the following is an advantage of product departmentalization?

A. Information needs managed more easily

B. Suitable for stable environments

C. Efficient resource utilization

D. Decision making and lines of communication are simple


Ruby recently accepted a job with a large insurance firm as an internal auditor. Ruby has found that her job is different than the internship she had at an accounting consulting firm. The insurance firm has strictly defined job responsibilities and lines of communication. For every decision Ruby needs to make, approval must be obtained from upper management. Overall, she has found the atmosphere to be quite formal as compared to the internship. Ruby has concluded that the insurance firm has
A. a high degree of centralization
B. decentralized authority
C. a matrix design
D. an ineffective structure

If expansion to Australiadoes not materialize, Widget, Inc.'s backup plan is to expand to Asia. This backup plan is an example of a
A. Contingency plan

B. Trial-and-error plan

C. Strategic plan

D. Standing plan


A plan to integrate new employees into a new system of payroll is an example of which type of plan? Assume that you anticipate making this change only once
A. Single-use plan

B. On-site plan

C. Standing plan

D. Implementation plan


A system of rules that governs the ordering of values is referred to as

A. Legal system

B. Ethics

C. Corporate legitimacy

D. Justice


Human resources planning has three stages. They are
A. Recruiting, screening, and hiring

B. Planning, executing, and delivering

C. Hiring, training, and firing

D. Planning, programming, and evaluating


The programming stage of human resources management consists of
A. Implementing plans determined earlier

B. Setting up employee files in the computer

C. Evaluating employee performance levels 

D. Determining appropriate automation methods


An organization with departmentalization that groups units around products, customers, or geographic regions is called a:
A. Centralized organization

B. Functional organization

C. Divisional organization

D. Matrix organization


--Which of the following statements regarding vision is NOT accurate? 
A. A single, unchanging vision is appropriate for all organizations.

B. Many people do not develop a clear vision.

C. Many people focus on performance, day-to-day survival.

D. A person can develop a vision for any task.

--Which of the following reflects a possible cause for an inappropriate vision? The vision is too long-term.

The vision is too challenging.

The vision does not motivate all members of the organization.

The vision reflects only the leader's needs.


--Decisions to be made by managers are typically characterized
a. well-structured
b. certain
c. containing risk
d. free of conflict
e. all of the above.

--Uncertainty exists when the manager
a. faces two conflicting issues.
b. knows the risk involved in making the decision.
c. has accurate information to make the decision.
d. has insufficient information to make the decision.
e. none of the above describe uncertainty in decision

Good decision makers prefer to
a. avoid risk.
b. enjoy risk.
c. manage risk.
d. take risks.
e. both a and c.

--When a solution is specifically designed for a particular
problem or set of problems, it is called
a. a designer-enhancement
b. dynamic
c. ready-made
d. future-generated
e. none of the above

--The initial step in the decision making process is

a. select an alternative
b. evaluate the decision
c. implement the decision
d. generate alternatives
e. identify the problem

--Once a problem is identified and properly diagnosed, the
next stage in the decision making process involves
a. evaluating alternatives
b. evaluating consequences
c. evaluating information
d. evaluating the decision
e. none of the above

--Making a decision that appears adequate in the face of
uncertainty is referred to as
a. optimalization
b. satisficing
c. maximizing
d. minimizing
e. acceptability

--To maximize is to
a. realize the largest possible financial benefit
b. involve as many people affected by the decision as
possible in its design
c. make the best possible decision
d. utilize groupthink as individual decisions
e. generate many alternatives for evaluation

--The final step in the decision making process is
a. select an alternative
b. evaluate the decision
c. implement the decision
d. generate alternatives
e. identify the problem

--Evaluating the decision essentially involves
a. checking to see if it has been accepted by those
b. collecting feedback from the external environment
c. evaluating attitudes toward the decision
d. collecting information on how well the decision is
e. restarting the entire process of decision making

--Illusion of control, discounting the future, and framing
effects are all examples of
a. social realities
b. psychological biases
c. rationality
d. vigilance
e. time pressures


59. Groupthink is

a. avoiding disagreement
b. obtaining all members' input
c. the result of creativity
d. superior to individual decision making
e. extreme satisficing

 Groups that operate under a condition known as groupthink

a. make risky decisions
b. are overconfident
c. value team spirit
d. all of the above
e. none of the above

Legitimate power is described as power that exists through
A. control over punishments
B. control over rewards
C. the authority to tell others what to do
D. having expertise

Behavior that gives purpose and meaning to organizations, while envisioning and creating a positive future
A. supervisory leadership

B. strategic leadership

C. charismatic leadership

D. task-motivated leadership


NAFTA combined the economies of
A. theU.S.,Canada, andMexico

B.Canada,Mexico, andSouth America

C. South America, theU.S., andLatin America

D. Latin America,Pacific Rim, and the European Union


A pharmaceutical manufacturer actively monitors all products produced to verify their ingredients fall within rigid control ranges that ensure product effectiveness. This monitoring allows them to make adjustments should they see negative trends occurring. The manufacturer is engaging in the management function of

A. planning

B. controlling

C. quality assurance

D. regulatory compliance


Which type of control works best when there is “no one best way” to do a job and employees are empowered to make decisions?

A. Bureaucratic control

B. Market control

C. Clan control

D. Performance control







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